• Concierge

    Job Locations US-MN-Brooklyn Park
    Posted Date 2 months ago(12/3/2018 8:00 AM)
    Job ID
    # of Openings
  • Overview

    Waterford, an Independent Living, Assisted Living and Memory Care community located in Brooklyn Park, Minnesota is excited to share we are looking for outgoing, customer service-oriented On-Call Concierge to join our team!


    As a Transforming Age community, Waterford is comprised of dedicated and caring people who have a strong desire to enrich the lives of older adults and our team members. Our workplace emphasizes serving others, team work, our dedication to hospitality and customer service, vigorous innovation and integrity in everything we do.


    To learn more about Waterford and see where you could be working, check out our website here!

    Positions Details

    As a key member of Waterfords' family, our Front Desk Concierge will:

    • Greet guests, residents, vendors, suppliers, etc., either in person or on the telephone in a warm and professional manner
    • Assist residents with scheduling, transportation services, dining services, submitting work order requests and making reservations for various community events
    • Monitors emergency response system and fire alarm panel during daytime hours
    • Ensures the main lobby and entrance area of the community remains neat and tidy
    • Accept packages delivered, documents receipt of packages in log book, and notifies resident (recipient) of delivery
    • Provide administrative assistance to other departments as needed


    Education and/or Equivalent Experience

    • A FUN, upbeat and positive personality, fantastic attitude and willingness to always go the extra mile
    • A high school diploma or equivalent is required
    • Experience in customer service environment, preferably in a retirement community setting


    Waterford is managed by a dedicated group of people committed to the vision of Transforming the Perception of Age and enhancing the lives of older adults. In this role, you will not only utilize the skills and experience you bring to the community, but also grow professionally by being part of an organization with core values - Integrity, Grace, Respect, Innovation, and Partnership - rooted in changing the way the world thinks, acts and feels about aging.


    We are excited to hear from you! Come join us and help us fulfill our vision to Transform the Perception of Age.


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