Community Relations Director

US-MN-Brooklyn Park
4 days ago(1/19/2018 3:50 PM)
Job ID
# of Openings


Waterford, an Independent Living, Assisted Living and Memory Care senior living community located in Brooklyn Park, Minnesota, is excited to share we're looking for an outstanding, customer service-oriented full-time Community Relations Director to join our team!


To learn more about Waterford and see where you could be working, check out our website here!


This is an exceptional opportunity to work with a community of dedicated and caring people who have a strong desire to enrich the lives of older adults and our team members. Our workplace emphasizes serving others, team work, our dedication to hospitality and customer service, vigorous innovation and integrity in everything we do.

Positions Details

Our Community Relations Director is responsible for the following:


  • Working closely with the management team on developing, implementing and updating all sales and marketing plans
  • Maintaining all expenditures for their department to remain within budget
  • Developing and fostering meaningful relationships with residents, families, colleagues and vendors
  • Working in partnership with community staff to ensure all aspects of sales process are handled professionally and expertly.
  • Ensuring appropriate follow-up activities so all inquiries are identified, scheduled, completed and documented.
  • Participating with management team to assure the marketability of the community including:
    • Upkeep and attractiveness.
    • Resident/family communications.
    • Utilization of internal events for marketing.
    • Accountable for in-house marketing and sales training.
    • Stay informed of key competitors’ strengths, weaknesses and pricing.
    • Work closely with the management team to maximize the revenue.
  • Promote the Mission, Vision and Values of Transforming Age in all areas of responsibility.


Sounds good? Great! To be considered for this opportunity, you should have:


  • A two-year college degree with an emphasis in marketing or sales (preferred) or the equivalent in training, education and experience
  • Sales and marketing-savvy
  • Strong communication skills in both writing and speaking
  • A fun, upbeat personality and "can-do" attitude
  • A desire to and passion for working with older adults
  • A current, valid drivers license and clean driving record


Waterford provides an impressive benefits package for our team members including comprehensive medical, dental, paid time off and other outstanding programs. We are a drug and alcohol-free employer. Criminal background and drug test will be required upon contingent offer of employment. 


Come join us and help us fulfill our vision to Transform the Perception of Age.


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