Health Services Associate

1 week ago
Job ID
# of Openings
Health Services
Heathers Manor


Heathers Manor, located in Crystal, Minnesota and just minutes from downtown Minneapolis, is excited to share we're looking for an energetic, customer service-focused full-time Health Services Associate to join our team!


This is an exceptional opportunity to work with a community of dedicated and caring people who have a strong desire to enrich the lives of older adults and our team members. As a Transforming Age community, our workplace emphasizes serving others, team work, our dedication to hospitality and customer service, vigorous innovation and integrity in everything we do.

Positions Details

Our Health Services Associates are an essential part of the nursing team and are responsible for the following:


  • Provide direct administrative support to the Director of Health Services (DOHS) and the Executive Director (ED) as neededfiles each day
  • Perform personnel management support functions, such as tracking training, education and licensing completion and renewal dates as well as maintaining departmental employee information, notifying the DOHS when updates are and training is needed
  • Keep nursing team engaged in and aware of education and training opportunities within the community
  • Set up meeting spaces for in-service meetings 
  • Coordinate, create and update the nursing department schedule in partnership with the DOHS
  • Replace call-ins as needed
  • Keep office supplies well-stocked and reorder as needed
  • Assist with the management of medical records
  • Assist with maintaining the Assisted Living policy and procedure manuals
  • Create new resident records and manage resident information in the resident care database, Point-Click-Care (PCC)
  • Assist the DOHS in drafting a resident's Plan of Care
  • Audit medical records for completion using
  • Schedule orientation for new nursing department employees.
  • Arrange Care Plan appointments between the DOHS and resident families
  • Complete data entry of resident information into PCC
  • Perform Nursing Assistant duties as necessary in times of need


Our ideal candidate will have:


  • A FUN, upbeat personality, positive attitude, and is always willing to go the extra mile and work as a team
  • A high school diploma or equivalent in education, training and experience.
  • A minimum of one (1) year of experience as an Administrative Assistant in a physician’s office or in a similar position supporting a Nurse Manager in a Clinical Setting
  • Be an effective, clear communicator both in written and oral communication
  • Experience with Point-Click-Care (PCC) or similar electronic medical records system preferred
  • Knowledge of Medical Terminology a definite plus
  • Proficient with Microsoft Office Suite products
  • Be detail-oriented, organized and a self-starter


Heathers Manor is managed by a dedicated group of people committed to the vision of Transforming the Perception of Age and enhancing the lives of older adults. In this role, you will not only utilize the skills and experience you bring to the community, but also grow professionally by being part of an organization with core values - Integrity, Grace, Respect, Innovation, and Partnership - rooted in changing the way the world thinks, acts and feels about aging.


We offer an excellent benefits package, including medical, dental, generous paid time off as well as other outstanding programs.


Interested? Join us by applying today!



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