Front Desk Concierge

US-MN-Brooklyn Park
1 week ago(12/6/2017 6:50 PM)
Job ID
# of Openings
Customer Service


Waterford, an Independent Living, Assisted Living and Memory Care senior living community located in Brooklyn Park, Minnesota, is excited to share we're looking for an outstanding, customer service-oriented part-time Front Desk Concierge to join our team!


Hours for this position fall between 8:00am and 6:00pm seven days per week and will fill shifts as needed - with some flexibility!


This is an exceptional opportunity to work with a community of dedicated and caring people who have a strong desire to enrich the lives of older adults and our team members. Our workplace emphasizes serving others, team work, our dedication to hospitality and customer service, vigorous innovation and integrity in everything we do.

Positions Details

As a key member of the Waterford family, our Front Desk Concierge will:


  • Greet guests, residents, vendors, suppliers, etc., either in person or on the telephone in a warm and professional manner
  • Assist residents with scheduling, transportation services, dining services, submitting work order requests and making reservations for various community events
  • Monitors emergency response system and fire alarm panel during daytime hours
  • Ensures the main lobby and entrance area of the community remains neat and tidy
  • Accept packages delivered, documents receipt of packages in log book, and notifies resident (recipient) of delivery
  • Provide administrative assistance to other departments as needed


Education and/or Equivalent Experience

  • A FUN, upbeat and positive personality, fantastic attitude and willingness to always go the extra mile
  • A high school diploma or equivalent is required
  • Experience in customer service environment, preferably in a retirement community setting


Waterford is managed by a dedicated group of people committed to the vision of Transforming the Perception of Age and enhancing the lives of older adults. You will find the opportunity to both utilize the knowledge and experience you bring to the team and grow professionally by being part of an organization with core values - Integrity, Grace, Respect, Innovation, and Partnership - rooted in changing the way the world thinks, acts and feels about aging.


Interested? Join us by applying today!



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