Resident Care Manager

1 week ago
Job ID
# of Openings
Health Services


The Resident Care Manager (RCM) has 24-hour responsibility for assigned care unit to include all resident care services and 24-hour staffing coverage.  The RCM coordinates with interdisciplinary team and Assisted Living Administrator to maintain effective teamwork to provide quality care.  The hours for the RCM will primarily be on the day shift, with flexibility so as to meet varied floor needs.


This is an exceptional opportunity to work with a community of dedicated and caring people who have a strong desire to enrich the lives of older adults and our team members. As a Transforming Age community, we emphasize serving others, team work, our dedication to hospitality and customer service, vigorous innovation and integrity in everything we do.

Positions Details

  • Principle Responsibilities:


    • Participate in nursing staff hiring, training, performance evaluations, corrective and disciplinary actions.
    • Provides overall leadership, direction and supervision to teams on the floor (s).
    • Coordinates or completes the pre-admission assessments, admission assessment, annual assessment and assessment when is change of condition.
    • Coordinates or completes the pre-admission assessments.
    • Updates and maintains resident Negotiated Service Plans.
    • Works alongside team members to promote a team effort and maintain the highest quality resident service.
    • Ensures daily observation and assessment of each resident. Directs and participates in resident’s care.  Responsible for ensuring all aspects of the care plan are properly implemented.
    • Actively supports the entire nursing staff where assistance is needed.
    • Maintains open communications daily with the Assisted Living Administrator on the status of all residents and staff.
    • Works in conjunction with the Assisted Living Administrator in completing the unit licensed staff annual performance evaluations. Works in conjunction with the floor nurse in completing the CNA reviews.
    • Integrates and supports the assessment, planning, and implementation of the admission, transfer and discharge process.
    • Serves as a role model and provides leadership in problem solving among nursing staff. Creates and promotes an atmosphere of respect, personal integrity and team work.
    • Ensures facility policies and procedures are followed.
    • Assures quality of care through completion of nursing reports and assessments in care related areas such as change of resident’s condition, infections, psychotropic, skin issues, weight reports and behavior issues.
    • Participate in investigation and plan of correction of resident incident reports.
    • Coordinates follow through of the medical records process.
    • Monitors the utility and medication room for orderliness.
    • Participate in monthly MAR recap and provide reports to Assisted Living Administrator.
    • Participate in QI/QA process and creates reports and plan of correction.
    • Promotes effective communication between the nursing staff, interdisciplinary staff, residents and families that demonstrates respect and cooperation.
    • Maintains an environment of safe work practices as a guide to quality resident’s care.
    • Attends care planning conferences.
    • Ensures follow-through on dietary and pharmacy reviews, incident reports.
    • Participates in continuing education programs to maintain current license and upgrades nursing skills and knowledge of current trends and standards in LTC.
    • Attends daily/ weekly/monthly meetings as requested.
    • Assists in the organization of company-sponsored events, activities, and functions.
    • Performs special projects as assigned by the Assisted Living Administrator.
    • Promote the Mission, Vision, and Values of Transforming Age in all areas of responsibility;
    • Other duties as assigned or may be necessary in an organization having overlapping roles and responsibilities.


    Required Skills/Knowledge/Abilities:


    • Knowledge of State regulations pertaining to long term care.
    • Demonstrated strong leadership and management skills; ability to direct and motivate the workforce.
    • Demonstrated competence in the nursing skills and procedures required on the nursing unit.
    • Exhibits strong assessment skills.
    • Demonstrate strong skill in developing and implementing resident’s care plans.
    • Demonstrated accurate utilization of the nursing process and prioritization.
    • Demonstrated excellent verbal and written communication skills; ability to explain policies and procedures and motivate staff compliance; ability to effectively communicate with team members, residents, family members and outside parties.
    • Ability to speak clearly and make self understood in a one-on-one basis with facility residents and in a variety of formal and informal group settings.
    • Ability to maintain strict confidentiality with sensitive medical information and foster a safe, ethical work environment.
    • Ability to delegate and assign duties to staffing as necessary.
    • Demonstrated excellent interpersonal skills and ability to maintain effective relationships with residents, families, staff, and members of the public.
    • Demonstrated excellent organizational, problem solving and conflict resolution skills.
    • Demonstrated proficiency with various software (Microsoft Outlook and Microsoft Word).
    • Valid Washington State driver's license at time of hire in order to operate vehicles.
    • Good attendance is an essential requirement of this position.


    Education and/or Equivalent Experience:


    • Currently licensed in the State of Washington as a RN, with license in good standing.
    • Two or more years’ experience in a long term care setting as a licensed nurse.
    • Supervisory experience preferred.


Transforming Age provides an impressive benefits package for our team members including comprehensive medical, dental, vision, generous paid time off and other outstanding programs. Transforming Age is a drug and alcohol-free employer. Criminal background and drug test will be required upon contingent offer of employment.


Interested? Come join us and help us fulfill our vision to Transform the Perception of Age.



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